Automated Attendant: Automatically answeres and routes calls or provides callers neded information automatically.
Call Conference or Barge In: Multiple users can participate on a outside call or a user can participate on multiple outside calls.
Call Hold: allows users to place calls on hold either system wide or to a users telephone.
Caller ID: allows telephone system users to see who is calling in when information is available
Call Transfer: allows users to transfer calls to other extensions or to off-premise phones such as Cell Phones.
DND Do Not Disturb: allows users the ability to not allow incoming calls of any kind with the touch of one button.
Speed Dials: system wide supports up to 1000 speed dials and up to 20 personal speed dials per extension. A user can program speed dial buttons on a telephone that allow users to quickly dial frequently used phone numbers.
Voice Mail: Allows Callers to Leave a Message an an Extension.
Call Accounting: Primary function is for Long Distance Call Billing.
Operator Console: Used mainly on older systems. A phone addition with many programmable buttons used to see what room is calling or for ease of transfering calls.
Wake Up Call or Timed Reminder: A receptionest can program a pre detmined time a guest can receive a call.
All Call Distribution: Used mainly for tech support call centers with a high call volume. Callers wait on hold for he next available representative for assistance.
Call Forwarding: A user can program their phone to ring at a pre-determined destination such another extension or a cell phone.
Call Transfer to a Cell Phone: Receptionest can easily trasfer a celler to a cell phone or an offsite locations such as a second business location, etc...
Desk Top Client: Allows a phone to be monitered or operated from a computer desktop.
Mobile Phone Client. Phone calls can be placed from a mobile phone or transfered to a mobile phone.
Voice Mail to Email: Sends a voice mail typically as a wave file to a users email box either on a phone or computer.